NEW SOFT CASM SIMULATIONS & CUSTOMIZABLE CASM EXAM MODE

New Soft CASM Simulations & Customizable CASM Exam Mode

New Soft CASM Simulations & Customizable CASM Exam Mode

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Tags: New Soft CASM Simulations, Customizable CASM Exam Mode, CASM Reliable Study Notes, CASM Valid Exam Dumps, Reliable CASM Dumps Book

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q31-Q36):

NEW QUESTION # 31
What is Agile Service Management?

  • A. A cultural movement that aims to increase software delivery velocity and improve service reliability
  • B. A framework that ensures that service management processes reflect Agile values and are designed with 'just enough' control and structure
  • C. A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
  • D. A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value

Answer: B

Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive. Let's analyze the options:
A . Incorrect. While Agile Service Management does improve service delivery and reliability, calling it solely a cultural movement is too narrow.
B . Incorrect. This describes Lean principles rather than Agile Service Management.
C . Incorrect. This describes DevOps rather than Agile Service Management.
D . Correct. Agile Service Management focuses on adapting service processes to align with Agile values, balancing flexibility with adequate control to ensure efficiency.
Reference:
ITIL 4 Service Value System.
Agile Service Management Guide (Agile and ITIL integration).


NEW QUESTION # 32
Which event includes activities such as creating and updating policies, identifying stakeholders, and drafting communication plans?

  • A. Kickoff Meeting
  • B. Strategic Sprint
  • C. Sprint Planning
  • D. Sprint Retrospective

Answer: A

Explanation:
The Kickoff Meeting sets the foundation for a project or process by addressing overarching policies, stakeholders, and communication strategies.
A . Incorrect. Sprint Planning focuses on defining the Sprint Goal and selecting backlog items for the Sprint.
B . Incorrect. The Sprint Retrospective reviews team performance and identifies improvement areas, not initial setup activities.
C . Correct. The Kickoff Meeting ensures alignment on policies, stakeholders, and communication plans.
D . Incorrect. A Strategic Sprint is not a formal Scrum event.
Reference:
Agile Project Management: Kickoff meeting guidelines.


NEW QUESTION # 33
Which statement about the Process Startup is TRUE?

  • A. It is an inspection of progress toward the Sprint Goal
  • B. Attendance is limited to Team members
  • C. All of the above
  • D. It is a status meeting

Answer: D

Explanation:
The Process Startup (or Daily Scrum equivalent in service management) is a quick status meeting to align the team's efforts and inspect progress.
A . Incorrect. Attendance may involve stakeholders or others, depending on the context.
B . Incorrect. The inspection of progress toward the Sprint Goal is a characteristic of the Sprint Review, not the Process Startup.
C . Correct. The Process Startup functions as a status meeting to synchronize team activities.
D . Incorrect. Not all options are correct.
Reference:
Scrum Guide 2020: Daily Scrum principles.


NEW QUESTION # 34
What is Lean?

  • A. The DevOps values
  • B. A method of work that pulls the flow of work
  • C. A production philosophy that focuses on improving customer value
  • D. A standard for delivering software

Answer: C

Explanation:
Lean is a production philosophy derived from Toyota's manufacturing system, which focuses on delivering customer value by reducing waste, improving flow, and continuously enhancing processes.
A . Incorrect. Lean is not a standard for delivering software. It is a broader philosophy that can be applied across industries.
B . Correct. Lean's primary objective is to optimize customer value by eliminating inefficiencies and improving workflow.
C . Incorrect. While Lean uses pull systems to manage workflow, this is a method within Lean and not its overall definition.
D . Incorrect. DevOps values align with Lean principles but do not define Lean itself.
Reference:
Lean Thinking by James Womack and Daniel Jones
SAFe Framework: Applying Lean Principles


NEW QUESTION # 35
A team is working on a Sprint. A stakeholder requests that additional work be added to the Sprint Backlog. Who can approve or reject that request?

  • A. The Team
  • B. The Agile Practice Owner
  • C. The Agile Service Manager
  • D. The Product Owner

Answer: D

Explanation:
In Scrum, the Product Owner has the authority to manage the Product Backlog, including accepting or rejecting changes to the Sprint Backlog.
A . Incorrect. The team is responsible for delivering the work but does not control changes to the Sprint Backlog.
B . Incorrect. The Agile Service Manager is not a role in Scrum and does not make decisions about the Sprint Backlog.
C . Incorrect. The Agile Practice Owner is not a Scrum role.
D . Correct. The Product Owner ensures the Sprint Backlog aligns with the Sprint Goal and business priorities.
Reference:
Scrum Guide 2020: The role of the Product Owner


NEW QUESTION # 36
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